Orders over $150 are shipped free Australia wide. Orders below $150 are shipped via Australia Post at a cost of $15.00.
We ship nationally using national freight contractors and Australia Post. We ship orders daily and are focused on getting your order to you quickly and efficiently.
Order delivery typically takes between 1 and 5 days. Please be aware that Australia Post can take up to 10 working days to deliver to some remote parts of the country.
The exception would be in the case of the Christmas Holiday period, orders placed late December and very early January can have extended delays with public holidays etc.
On some occasions we may be out of stock and may have to order your selection in from the warehouse. Once your order arrives from the warehouse we will process it promptly and advise you if there is any significant delay expected.
If your selected product is marked “Available” on our website this usually means it is in stock and will be dispatched in 24-48 hours.
If your selected product is marked “Distribution Centre” on our website this usually means your goods need to come from the distribution centre and will be slightly delayed in getting to you – typically anywhere from 5 – 10 days.
We will always endeavour to email you to let you know upfront an estimate of when your Distribution Centre goods will be dispatched.
Please contact us via email at firstname.lastname@example.org or phone us during business hours (9am-5pm Monday to Friday AEST) should you have any shipping enquiries. Please ensure that you include your order number in any email correspondence, or have your order number to hand when you phone so that we can attend to your query promptly.
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